As one of the most popular hotels in Makkah, the first Swissôtel in the Middle East still maintains its sky-high standards of service and cleanliness. Evidence: these recent guest reviews!

“Beautifully arranged, neat and clean”

Guests agree that “everything was high standard” at the Swissôtel Makkah, with many comments about the “clean rooms and facilities overall”. Reviews rave that “the rooms are super clean” and “bedding was so comfortable”.

Many people thank the cleaning staff personally – “housekeeping service has been super”. This satisfied guest gives more details: “Very clean hotel! The cleaner on our floor was amazing, very friendly, very efficient… the first day where we accidentally clicked do not disturb button, he caught our attention in lobby and asked if we needed anything, very polite!…. Just great in terms of cleanliness and hospitality.”

Everyone praises the high standards of cleanliness at the Swissôtel Makkah

“Breathtaking view of Holy Kabba”

“My children loved it”

“Never seen such friendly staff…”

Families appreciate the hotel due to its convenient access to the Haram. “Moving from the hotel to Haram is smooth. It is very recommended if you have kids.” It’s “very close to Haram even for older people”, recommends another guest. “Lifts are not overcrowded.”

The staff are also family-friendly, according to family reviewers. Comments range from “I had children with me and could not have expected anymore from the hotel staff” to “Housekeeping took extra care of me and my family, I can’t thank them enough.”

Grandma and grandpa are also well looked-after: “I lost count the number of times they voluntarily helped various family members in wheelchairs.”

“Delicious and tasty”

Pullman Zamzam diners are pleased with the “excellent dining experience” with serving staff who “made us feel at home though we were thousands of miles away from home”.

“Food is more than what you may expect”, describes a recent guest. “So delicious and tasty, a wide range of dishes to choose from either at breakfast or dinner”.

To avoid overcrowding, the hotel offers a “lavish breakfast in 3 different restaurants”, with breakfast described as “amazing with lots and lots variety”.

Note: This article includes quotes from authentic reviews on Tripadvisor and other hotel booking sites. If you’ve enjoyed your stay at the Pullman Zamzam Makkah hotel, please take a moment to write a review! Your comments are really valuable, both to hotel staff and future guests.

Guests praise the restaurants and the variety at breakfast